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Read our Reviews

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In 2018, Luggage Transfers signed up to the independent review platform Feefo, we used this until the end of 2021 to collect reviews.  During this time, we received over 700 5 Star reviews and received a Trusted Service Award each year.  We’re now managing our reviews via Google, Trustindex, Facebook & Reviews.io.   However, the 700+ Feefo reviews can be viewed below.  Original Feefo page can be viewed here.

4.9
4.9 out of 5 stars (based on 764 reviews)
Excellent96%
Very good4%
Average0%
Poor0%
Terrible0%

 

excellent service

September 15, 2020

excellent service, they were very reliable and on time each day. No issues at all and would happily use them again

Anonymous

An excellent service.

September 14, 2020

Very prompt and efficient. It was easy to book and I found the list of recommended accommodation was so useful. All of the transfers ran smoothly and all of the drivers were very good. Thanks to all of you.

Patricia

Luggage Transfers

September 13, 2020

did what we paid for -bags picked up and delivered every day. yes will use again.

Gill

Always reliable

September 12, 2020

Always use this company , reliable , professional and cost effective. Highly recommend

Karen

Excellent service. Professional, secure and helpful.

September 12, 2020

An excellent and professional service. I would highly recommend them.

Ian

Kit Transfers

September 12, 2020

Bags were delivered before I arrived and they contacted me before collection.

Anonymous

Baggage Transfers

September 12, 2020

The website was clear and it was easy to make the booking. We stayed at 6 different B&Bs/hotels and guest houses on the SWCP, moving on every day. There were no hitches and our bags were waiting for us every day when we arrived.

Suzanne

Incredibly helpful

September 11, 2020

Second time I’ve used the service and I’ve not had any problems. Due to problems coming out of lockdown one of the hotels never reopened (without advising) and there were no hotels nearby – luggage transfer went out of their way to accommodate this and also queried something we may not have noticed. Incredibly helpful and friendly.

Hilary

Worked like a dream

September 11, 2020

Worked like a dream. Easy to deal with.

Anonymous

Good, responsive friendly and efficient service

September 10, 2020

They were extremely responsive when we contacted them at the start by phone, full of ‘can do’ and good ideas on possible accommodation. Then on our journeys (on bikes) they were excellent at keeping us informed if the luggage was due to arrive a bit later than expected. In fact the luggage always arrived early enough for us. So the teams of people had been well trained and functioned very effectively and in a friendly manner.

Philip

Baggage Transfers

September 9, 2020

Excellent.

Sam

Highly recommended, excellent service

September 9, 2020

Luggage Transfers were great – we used them for a 5 day walk along the SW coast path and they were really helpful during the booking process as well as for the trip itself. Highly recommended.

Mary

Brilliant Service!

September 9, 2020

The service provided can’t be beaten. Every day the luggage is picked up on time and delivered in good time before we arrive at our destination. We have used Luggage Transfers a lot for various trips and can highly recommend them. Price good too!

Penny

Brilliant!

September 6, 2020

A wonderful organisation. I wouldn’t have been able to walk the SWCoast Path without their help. The booking was easy and they efficiently moved my luggage from place to place for me as I am beyond the age of carrying all my stuff. This meant I just had my daypack with me as I walked and my big bag was always waiting for me when I arrived at my destination at the end of the day. Bliss!

Barbara

An excellent service

September 5, 2020

Very efficient, very helpful. The service is easy to arrange and they reply to emails very fast. On one occasion when I had to change a transfer I had set up they were very helpful, the new arrangement went without a hitch and the refund was processed quickly and efficiently. All in all this is an excellent service which I plan to keep using on future trips.

Cathryn

Great! The only way to walk - or cycle - in comfort

September 4, 2020

Brilliant service, reliable, reasonably priced, no hitches, great communication, 🙂

Anonymous

Overpriced but efficient

September 3, 2020

Overpriced compared with website. So, check before you consider this trip rather than being trapped in their pricing. Otherwise, efficient service and reasonably ok customer care.

Jessica

Excellent Value For Money

September 3, 2020

They did exactly what they said they would do at a very reasonable cost. Coped easily with the switch to dates and venues when the first lockdown made us reschedule our trip.

Ian

Does what it says On the tin.

August 30, 2020

Bags all delivered no problems.

Roger

Fantastically brilliant and professional service. Thank you 🙏🏿

August 29, 2020

I couldn’t find any fault. Luggage transfers offered an excellent service. We found our bags at our destination points. Luggage transfers showed that they are a very reliable service. They also took it upon themselves to contact us to clarify things. This made our walk more enjoyable. There was a time when we had to change our accommodation and Luggage transfers took the change very well and it was hassle free.

Mariya

I have used LT past two years, excellent service.

August 27, 2020

Good service. We had to abort walking trip due to bad weather and only used LT transport for one night. Difficult to fully review.

Anonymous

Reliable service

August 27, 2020

I have used the service very many times over the last 5 years and they have consistently given good and reliable service, so we keep going back.

Mark

Luggage Transfers

August 26, 2020

Absolutely brilliant service

Cheryl

Baggage Transfers

August 25, 2020

Excellent service. No problem booking transfers. Bags were collected and dropped off efficiently. Will definitely use this service again.

Anonymous

Sehr zu empfehlen

August 25, 2020

Sehr zuverlässig in der Kommunikation und Umsetzung. Gerne wieder!

Anonymous