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Read our Reviews

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In 2018, Luggage Transfers signed up to the independent review platform Feefo, we used this until the end of 2021 to collect reviews.  During this time, we received over 700 5 Star reviews and received a Trusted Service Award each year.  We’re now managing our reviews via Google, Trustindex, Facebook & Reviews.io.   However, the 700+ Feefo reviews can be viewed below.  Original Feefo page can be viewed here.

4.9
4.9 out of 5 stars (based on 764 reviews)
Excellent96%
Very good4%
Average0%
Poor0%
Terrible0%

 

Efficient and Organised

July 30, 2019

We’ve used Luggage Transfers twice now and find them to be a very reliable and efficient service. It’s something you need to count on when you’re walking over 6 days and staying at a different place each night. Leaving our luggage in their capable hands was peace of mind for us. Thankyou. We’ll be using them on our next section of the walk.

Gurdeep

Kit Transfers

July 29, 2019

Very nice and conveniently arranged. I will use it again.

Anonymous

Thoroughly recommended

July 28, 2019

Have used them four years running. Especially helpful this year when we used a duff campsite.

Anonymous

Everything was done as quoted on their website efficiently and any contactp

July 27, 2019

Good professional service

Norman

Excellent service

July 26, 2019

First class service. Every transfer went according to plan and the staff on the phone are really friendly. I will use Luggage Transfer again and I highly recommend them.

Monique

Genial, wir nutzen den Service gerne wieder!!!

July 26, 2019

Hat alles super geklappt, sehr netter Kontakt. Wir haben jeweils für den darauf folgenden Tag gebucht, also sehr spontan möglich!

Reinhard

Expensive

July 26, 2019

bags arrived so the process worked. Felt slightly misled by advert saying average price £8 a bag per transfer whereas I paid £30 ie Id already booked hotels,so committed.

Anonymous

Excellent and totally reliable, leaving us to focus on each day’s walk.

July 25, 2019

A great service. So reliable, with our bag always delivered to our next day’s accommodation. Highly recommend.

Anonymous

Luggage Transfers

July 25, 2019

Absolutely reliable and great communication throughout.

Highly recommended.

Anonymous

Excellent service will definitely use again

July 25, 2019

Excellent service. Luggage arrived at each place promptly and with no fuss

Anonymous

Perfekt!

July 24, 2019

Absolut zuverlässig und unkompliziert. Würden wir wieder buchen.

Anonymous

July Holiday

July 24, 2019

Great service, our bags were delivered perfectly on time every day!

Elisabeth

Would book their service again!

July 24, 2019

Service was easy to book. Payment was done easily, they offered us to pay cash as we were from overseas. Luggage was always there when we arrived at our accommodation of that day.

G

Great service.

July 24, 2019

Very clear website for booking transfers. Helpful and reliable. Bags are always delivered on time. Ladies extremely helpful when you ring.

Susan

Took the stress out of walking the Coastal Path

July 23, 2019

An excellent service: reliable and friendly – did what it said on the tin.

David

Perfect service - just as it should be

July 23, 2019

This is the fourth year in a row that I have used Luggage Transfers for the South West Coast Path and they have always been extremely efficient in providing quotes and in their actual transfer service. All the B&B owners along the route have been equally complimentary about LT’s communication, courtesy and efficiency.

Mark

Baggage Transfers

July 23, 2019

Very efficient and flexible. Able to provide help at short notice. Perhaps a tadge on the expensive side.

Anonymous

Mit Abstrichen gut

July 23, 2019

Zu Beginn gab es Unstimmigkeiten mit Luggage Transfer, weil sowohl die zweite als auch die dritte Unterkunft nicht über die Gepäckanlieferung informiert wurden. Das war sehr schade, denn Luggage Transport schreibt, dass am Vortag das B&B kontaktiert wird, um eben sicher zu stellen, dass das Gepäck angeliefert werden kann. Auf meine Info diesbezüglich an das Unternehmen wurde meines Erachtens nicht gut reagiert. Als Kunde interessiert mich nicht, wer was gesagt hat und ob es Absprachen mit B&Bs gibt – mir hätte genügt, wenn eine Entschuldigung gekommen wäre und der Satz “Wir kümmern uns darum und veranlassen, dass das nicht wieder vorkommt!”. Aber: Es gab ellenlange Mails mit dem Hinweis, dass “üblicherweise” die Wanderer die Unterkunft über den Gepäcktransport informieren…Mein Standpunkt: Wenn ein Unternehmen damit wirbt, dass an Vortag der Kontakt zum B&B gesucht wird, dann hat das auch zu erfolgen! und lediglich in den Fällen, wo die Unterkunft noch kein Anlieferpunkt war, wird der Kunde darum gebeten diese Unterkunft zu informieren. Der Gesamtpreis war ja nun auch nicht unerheblich. Insgesamt wurde alles Gepäck gut von A nach B transportiert – das ist was zählt. Aber selbst einige B&B Betreiber äußerten sich uns gegenüber etwas negativ und meinten, dass der Service in diesem Jahr nicht ganz rund laufen würde.

Elke

Great service

July 22, 2019

A fantastic service. Friendly and efficient. Lovely note from last driver left with our luggage too.

Anonymous

Luggage Transfers

July 21, 2019

the only issue i had was the payment options were not cleat for someone booking less than a week from their trip. it took a few emails to clarify what should have been made clear at the outset.

Steven

Pünktlich und verlässlich

July 20, 2019

Der Dienst erfüllte meine Erwartungen voll und ganz. Wo immer das Ziel lag, in der Stadt oder in einsamer Lage, immer waren die Koffer schon da gewesen.

Klaus

Baggage Transfers

July 20, 2019

Good in every way

Anonymous

Freundlich, unkompliziert und effektive.....Luggega Transfers 🙂

July 20, 2019

Ich habe Luggage Transfers kurzfristig gebucht und war sehr zufrieden mit ganzem Paket….freundliche und sehr vorkommende Kommunikation (Danke Sue 🙂 ) und dann auch mit dem Transport des Gepäcks. Es hat alles funktioniert. Total unkompliziert. Ich kann Luggage Transfers sehr empfehlen.

Polona

Excellent service, thank you

July 20, 2019

There was never any doubt that our luggage would be at the next destination when we arrived . Easy to book too

Anonymous

Baggage Transfers

July 19, 2019

Very efficient service. Friendly driver who pointed out when one B&B owner redirected us to another property because of a death in the family.

Charles