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Read our Reviews

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In 2018, Luggage Transfers signed up to the independent review platform Feefo, we used this until the end of 2021 to collect reviews.  During this time, we received over 700 5 Star reviews and received a Trusted Service Award each year.  We’re now managing our reviews via Google, Trustindex, Facebook & Reviews.io.   However, the 700+ Feefo reviews can be viewed below.  Original Feefo page can be viewed here.

4.9
4.9 out of 5 stars (based on 764 reviews)
Excellent96%
Very good4%
Average0%
Poor0%
Terrible0%

 

Excellent company

September 24, 2021

They are very helpful, friendly and efficient. I have used them for the past 4 years and never had a problem, in fact they sorted out a mistake I had made which would have resulted in me not having anywhere to stay one night! Top company

Alessia

Kit Transfers

September 24, 2021

Very reliable, communication with us and the places we stayed was excellent.

Eileen

Will definitely be using them again

September 23, 2021

Easy to book. Helpful when I emailed to give them an updated phone number. Luggage was transferred on time every day allowing me to enjoy my walk along the SWCP.

Christine

Smooth efficient reliable service, will definitely use again

September 23, 2021

Excellent service, definitely will use again.

Having used another luggage service since, I realise how good Luggage Transfers were a) because they are so flexible right until day before, eg no penalties if you cancel at quite late notice b) window for pick up / drop off is smaller than some companies c) they seem to have good comms with the accommodation providers around when they are coming, which whilst it may not affect me directly does give more confidence that my pack will be secure and will be transferred ok d) website is very easy quick and helpful for planning e) tags on bags are printed and proper, they do not rely on me filling an itinerary in manually and risking a silly mistake

OK, they’re not always cheap, but well well worth it

Anonymous

Professional, friendly luggage transfers

September 23, 2021

Seamless, smooth and perfect. Thank you, will be definitely using your services again.

We even were given a refund as we took one bag instead of two, we did not expect that.

Gill

Great service !

September 22, 2021

Efficient and effective service, without a hitch.

David

Recommended

September 22, 2021

Everything was done efficiently. It was really hady to be able to book up until the previous evening.

Anonymous

Luggage transfer proved to be extremely professional in all respects.

September 21, 2021

A great company to deal with, they were patient even with all my alterations. I would wholeheartedly recommend them as the go to company for transferring luggage on the SWCP. They also organised the taxi to return us to our starting point. All went exactly to plan.

Wayne

Luggage Transfers

September 21, 2021

Absolutely superb in every way.

From booking to the final delivery.

Ian

Excellent service - absolutely no worrying whatsoever! Recommended!

September 21, 2021

Excellent service – we barely had to think about what we were doing, our bags just moved and arrived seamlessly

Duncan

Good value;good servcie

September 21, 2021

Have used LT for 3 years now when walking the SW Coast Path – great service when setting up accommodation ( although some of the accommodation on their website needs updating for latest contact details). During walks LT have been excellent when I have been forced to change locations and dates

Anonymous

Have used Luggage transfers for 3 years. Very good and no issues arose.

September 20, 2021

Booking was easy and some valuable comments made about the itinerary.

Robin

The Best, no matter how much or little you want them to do for your holiday

September 20, 2021

We have used Luggage Transfer for the past few years, the service provided is excellent and very reliable, last year on the South West coast Path we had a phone call from them when walking to Polperro advising our overnight booking we had made had closed down, they phoned back within the hour to confirm they had booked us in another place at short notice, also this year they booked a taxi to get round the River Erm as it was too high to wade over, that is the sort of service they have given us. 10/10

Stephen

Great service from LT

September 19, 2021

A brilliant service from office support through to the transfer of luggage. This is a slick service delivered with a smile. I would certainly recommend this service for walkers on the SWCP.

Peter

Great service. Would use them again

September 19, 2021

Reliable, all went well with the transfers

Anonymous

Baggage Transfers

September 18, 2021

Luggage Transfers seamlessly transferred our luggage from from one B&B to the next. Superb service.

Anonymous

Efficient service and easy website for booking.

September 17, 2021

Always reliable, bags taken and delivered on time. What a relief not to carry our rucksacks ove this punishing terrain!

Clare

Luggage moved on 8 consecutive days with no issues

September 17, 2021

Excellent service, good value

Anonymous

Great service

September 17, 2021

I used Luggage Transfer services on my last 3 or 4 hiking trips and it will use again – it’s easy to arrange and I never had any issues at all. I wish they covered more regions!

Nadia

Excellent, seamless service

September 17, 2021

Reliable company. Bags appear as if by magic! Would recommend.

Anonymous

Excellent service, communicative, website easy to use.

September 17, 2021

The luggage was always picked up and delivered on time. Their website was easy to use, they also contact the accommodation to let them know pick up and delivery times.

Sandra

Brilliant, friendly, efficient service

September 17, 2021

The online booking system is so easy and well thought out, the staff are very friendly and helpful on the telephone and our bags are always there at our destination when we arrive. It’s a brilliant service and I can’t recommend it enough. Thank you to the team.

Anonymous

Brilliant, I would recommend them to anyone planning a walking holiday.

September 17, 2021

The service was brilliant, a great weight of our minds (and backs), so we were left to enjoy our 9-day walk and the scenery along a stretch of the SW Coastal Path.

Jane

Excellent service

September 16, 2021

Excellent service

Anonymous

Highly recommend

September 16, 2021

Super efficient and friendly service. Let someone trustworthy take the load so you can enjoy your trip.

Anonymous